Leader of Claims Digital Platforms

In this high-impact, high-visibility role, you will lead the planning, solution design, and end-to-end software development and testing for Chubb’s global digital claims platform. You will be at the forefront of driving strategic updates and overseeing the delivery of new and enhanced product features that are critical to our business.

• Own the platform vision and strategic direction, ensuring alignment with business objectives and delivering measurable value to stakeholders
• Develop and maintain the platform roadmap, balancing feature delivery, enhancements, and technical improvements to drive continuous innovation
• Guide development teams setting code standards and ensuring best practices are integrated in software engineering
• Plan and oversee project timelines, resource allocation and deliverables for platform enhancements and new features
• Manage integration with internal systems (e.g., policy, billing, CTM) and external partners (vendors, third-party data sources)
• Evaluate and implement emerging technologies (AI, automation, cloud, APIs) to improve claims processing efficiency
• Ensure platform meets all regulatory, data privacy and cybersecurity standards
• Lead successful delivery of enhancements and new product introductions in cooperation with all internal partners
• Lead troubleshooting and resolution of platform issues, ensuring minimal business disruption
• Partner with the business product owners, enterprise architects and other product team members to document and groom product features, user stories, and acceptance criteria in an agile development environment
• Work with technical experts to support and ensure that the technical design aligns with business needs, and ensure compliance with enterprise IT policies, best practices, standards and processes
• Manage day-to-day activities of global teams through effective communication within the team, externally with other teams, business customers and senior leaders

• 10+ years of proven work experience design and implementation of Claims platform solutions
• Strong background in software engineering, cloud platforms (AWS, Azure, GCP), APIs, microservices, and data management
• Knowledge graphs and semantic technologies: Neo4j, Amazon Neptune, GraphDB, ontologies, semantic data modeling, graph query languages (Cypher, SPARQL, Gremlin)
• AI/ML platforms: Azure OpenAI, AWS Bedrock, Google Vertex AI, Anthropic Claude API, and MLOps

• 401k matching
• Health insurance
• Flight privileges

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.